- How do I move my Comcast service?
- Can I temporarily suspend my Xfinity account?
- Can you have Comcast at two locations?
- How do I negotiate with Comcast?
- How much does Comcast charge for installation?
- How fast can Xfinity install?
- Can I just move my WiFi router to another house?
- How do I activate Xfinity WiFi after moving?
- What do I do with my Comcast box when I move?
- Will Comcast waive early termination fee?
- How much does it cost to transfer Xfinity service?
- Can you turn Xfinity WiFi off?
- Can you share Internet between two houses?
- How much does it cost to cancel Xfinity?
- Can I pause my Xfinity WiFi service?
- Will my Xfinity box work at another house?
- Does Comcast have free installation?
- How long does it take to cancel Xfinity?
- Can I move my modem to any cable jack?
- What equipment do I need to return to Xfinity?
- Do you have to pay Comcast upfront?
- How fast can Comcast install Internet?
- Do you have to return Comcast cable box?
- How long does it take to move Xfinity service?
- Can you cancel Comcast if you move?
- How can I avoid paying Comcast installation fee?
- Can you move your Comcast modem to another house?
- Can I transfer Comcast account to someone else?
How do I move my Comcast service?
Moving Your Xfinity ServicesSign in to My Account.
Enter the date you would like to stop service at your current address, the best phone number to reach you, and your new address.
You can make changes to your plan.
Next, we’ll show your installation options.More items….
Can I temporarily suspend my Xfinity account?
When you’re ready to resume service on a line that you temporarily suspended, just chat with us. Remember, as the primary account holder, you can suspend service on any active lines for up to 14 days.
Can you have Comcast at two locations?
If you have two addresses, they will assign these addresses to you and they will exist in their records. It is quite likely that you are paying extra to have two addresses.
How do I negotiate with Comcast?
How to Negotiate with Comcast (Xfinity) for a Lower Internet…There’s a better way. Instead of starting out with your fists clenched ready for a fight, try killing them with kindness. … Keep in Mind:Ask to speak to a manager. When you escalate the call to a manager, you may be able to negotiate a better deal. … Ask for one more final transfer. … Cancel.
How much does Comcast charge for installation?
Xfinity installation fees: $89.99 for professional installation. Xfinity charges an installation fee for a professional install that varies slightly from area to area and depends on the specific equipment you order.
How fast can Xfinity install?
What to expect. The installation process can take between two and four hours, depending on what needs to be done. If your home isn’t already wired for Xfinity cable, this can take even longer than the four-hour estimate.
Can I just move my WiFi router to another house?
In most cases you can just move the router to the new location and plug it in. You won’t need to change any settings if it was working at the old location. You should move the WiFi access point to a location central to the devices that will use it.
How do I activate Xfinity WiFi after moving?
Activate Your Gateway or Modem Once you’ve established a temporary Internet connection and if don’t automatically see a welcome message to begin setup, open a web browser and go to xfinity.com/activate. Follow the on-screen prompts to verify your Xfinity account and complete the activation process.
What do I do with my Comcast box when I move?
Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting xfinity.com/local. Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account.
Will Comcast waive early termination fee?
Make Sure You Ask for the Early Termination Fee to Be Waived. It sounds too good to be accurate, but you can ask the service rep politely to waive off the ETF. … All they say is, that’s beyond their capability to waive off the ETF. Just ask them to escalate your request.
How much does it cost to transfer Xfinity service?
There is no early termination fee when you keep Xfinity, or switch to a new offer. In fact, many customers transfer service to a new home at no cost. If you’d like help installing equipment when you get there, or if your move requires a professional, you may be charged an installation fee.
Can you turn Xfinity WiFi off?
Enable or Disable the Xfinity WiFi Home Hotspot Feature in My Account. Go to https://customer.xfinity.com/#/settings/security/hotspot. Sign in to your account using your Xfinity username and password. Click Turn Off or Turn On to disable or enable your public hotspot.
Can you share Internet between two houses?
There are quite a number of people out there that will share their internet connection with another house. However, most believe that either, both houses must be on the same network/LAN or two networks/LANs and must be isolated (ie, first network cannot access the second).
How much does it cost to cancel Xfinity?
How much are cancellation fees?CompanyFeeCancellation contact #Comcast Xfinity$10 per month remaining on contract1 (800) 934-6489CoxUp to $1201 (866) 961-0027DIRECTVA prorated early-termination fee of up to $20/mo. left on contract1 (800-531-5000DISH$20 per month remaining on contract1 (888) 283-23095 more rows•Jul 7, 2020
Can I pause my Xfinity WiFi service?
To pause all devices under a profile, select the profile you wish to pause and select Pause All Devices. You can pause the device(s) for a specific amount of time (for example, 30 minutes, one hour or two hours) or indefinitely until you choose to unpause.
Will my Xfinity box work at another house?
Yes, all your paying for is the rental of the box, not the service going to it. The house is already piped with service. The money they charge you is equipment usage charges.
Does Comcast have free installation?
Who gets a Free Self-Installation Kit? Xfinity digital television customers qualify for a free installation kit when they order Xfinity High-Speed Internet service in addition to their cable TV services. The kit includes everything you need to install your cable modem and get High-Speed Internet service from Xfinity.
How long does it take to cancel Xfinity?
48 hoursTo submit your cancellation request, please visit xfinity.com/instant-tv/cancel. Please note that it may take up to 48 hours to process your request. When your cancellation is processed online, your Xfinity Internet service will remain active, but you will no longer have access to Xfinity Instant TV.
Can I move my modem to any cable jack?
It should be safe to try moving the modem to another jack. You may have one or more splitters in your system that originate from the one line coming from the ISP. … If moving the modem doesn’t work (after giving it a few minutes to be recognized) you can simply move it back to the original location.
What equipment do I need to return to Xfinity?
Your EquipmentTV Box.Remote.Modem.Router.Xfinity Internet and Xfinity Voice modem (eMTA)Wireless Gateway.
Do you have to pay Comcast upfront?
You will be billed monthly, in advance, for recurring Service charges, equipment charges, and fees. YOU MUST PAY THE FIRST MONTH’S SERVICE CHARGES, XFINITY EQUIPMENT CHARGES, DEPOSITS, ACTIVATION FEES AND INSTALLATION CHARGES ON OR BEFORE THE DAY WE INSTALL ANY OR ALL OF THE SERVICE(S).
How fast can Comcast install Internet?
The installation generally takes between two and four hours.
Do you have to return Comcast cable box?
Equipment can be returned as-is, without wrapping or a box, and customers will receive a confirmation of receipt and tracking information from UPS, eliminating any questions about the status of their return. “This is all about convenience for our customers,” said Tom Karinshak, SVP, Customer Service, Comcast Cable.
How long does it take to move Xfinity service?
*Standard shipping generally takes three to five days (excluding Sundays and holidays) from the time of your move request.
Can you cancel Comcast if you move?
The surest way to get Comcast to let you cancel is to say you’re moving.
How can I avoid paying Comcast installation fee?
You can avoid the installation fee by purchasing certain bundles that include both TV and Internet, but the fee is often mandatory if you buy only TV service or broadband individually. The $60 or $90 fee is also charged when you buy phone service only or a “double-play” package of phone service and broadband.
Can you move your Comcast modem to another house?
Can I move my cable modem to a different room or do i need to contact Xfinity? Yes, if you have an active cable coaxial outlet in the other room, you can move the modem yourself. If not, you’d need to get the coaxial connection moved/extended to the other room.
Can I transfer Comcast account to someone else?
Transferring Admin Rights Sign in to My Account as the primary user. Click the Users tab at the top. In the primary user’s name field, click Transfer Admin Rights. From the drop-down menu, select the secondary user you’d like to transfer admin rights to.